数据来源与研究方法：
- 对行业内相关的专家、厂商、渠道商、业务（销售）人员及客户进行访谈，获取最新的一手市场资料；
- 艾凯咨询集团对长期监测采集的数据资料；
- 行业协会、国家统计局、海关总署、国家发改委、工商总局等政府部门和官方机构的数据与资料；
- 行业公开信息；
- 行业企业及上、下游企业的季报、年报和其它公开信息；
- 各类中英文期刊数据库、图书馆、科研院所、高等院校的文献资料；
- 行业资深专家公开发表的观点；
- 对行业的重要数据指标进行连续性对比，反映行业发展趋势；
- 通过专家咨询、小组讨论、桌面研究等方法对核心数据和观点进行反复论证。
报告简介：
摘要
In a crowded IT services marketplace, it can be difficult for customers to distinguish between different applications outsourcing vendors when they attempt to make decisions around supplier selection. This Ovum Navigator shows that important differences exist between leading players in Europe and that vendors vary significantly in terms of the strength of their strategies and ability to deliver. That said, customers have a range of viable alternatives for applications outsourcing service provision and need to look carefully at the strengths and weaknesses of each vendor. Even the three vendors that we have rated mostly highly overall (Capgemini, EDS and IBM, each of which achieved top-right positioning in our applications outsourcing Navigator grid) will not be a good fit for every customer and every contract in the market.
目录及图表
- Scope
- Purpose of the Navigator
- What is covered by Ovum’s definition of applications outsourcing?
- What is not covered?
- How were vendors selected for inclusion in the Navigator?
- Research and evaluation methodology
- Outline of research methodology
- Evaluation criteria
- Findings of the research
- The Ovum Navigator grid
- Vendor evaluations
- Vendor snapshots
- Accenture
- Atos Origin
- Capgemini
- CSC
- EDS
- Fujitsu
- HCL
- HP
- IBM
- Infosys
- Logica
- Table of figures
- Figure 1 Ovum Navigator grid with descriptions of positions
- Figure 2 Ovum’s 2008 Applications Outsourcing Navigator grid for Europe
市场报告应用软件外包
